| 000 | 00441nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bCHA |
||
| 100 |
_aBy Charan, Ram _95659 |
||
| 245 | 0 | _aWhat the customer wants you to know: how everybody needs to think differently about sales | |
| 250 | _a1st | ||
| 260 |
_c2007 _bPenguin Group _aNew Delhi |
||
| 300 | _a178p. | ||
| 650 |
_aCustomer relationship management _91738 |
||
| 942 | _cBK | ||
| 999 |
_c3773 _d3773 |
||