| 000 | 00406nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.8 _bCLO |
||
| 100 |
_aBy Clow, Kenneth E. _94234 |
||
| 245 | 0 | _aServices marketing: operation, management, and strategy | |
| 250 | _a2nd | ||
| 260 |
_c2008 _bBiztantra _aNew Delhi |
||
| 300 | _axii; 460p. | ||
| 650 |
_aServices marketing Marketing _9840 |
||
| 942 | _cBK | ||
| 999 |
_c3861 _d3861 |
||