000			00370nam a2200145Ia 4500
008			211013s9999 xx 000 0 und d
082			_a658.83 _bPAR
100			_aBy Parasuraman, A _95788
245		0	_aMarketing research
250			_a1st
260			_c2007 _bBiztantra _aNew Delhi
300			_axxiv; 682p.
650			_aMarketing Marketing research _92019
942			_cBK
999			_c3870 _d3870