000 00448nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.406
_bCAR
100 _aBy Cartin, Thomas J.
_95847
245 0 _aPrinciples and practices of organizational performance excellence
250 _a1st
260 _c2004
_bPHI
_aNew Delhi
300 _axiv; 334p.
650 _aOrganizational performance excellence Total quality management
_95848
942 _cBK
999 _c3917
_d3917