000			00376nam a2200145Ia 4500
008			211013s9999 xx 000 0 und d
082			_a658.406 _bKOT
100			_aBy Kotler, John P _96038
245		4	_aThe heart of change
250			_a1st
260			_c2002 _bHarvard Business School Press _aBoston
300			_axiv; 188p.
650			_aChange management _9450
942			_cBK
999			_c4054 _d4054