000 00411nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.562
_bKHA
100 _aBy Khanna, V. K. et al.
_96119
245 0 _aT Q M: planning, design and implementation
250 _a1st
260 _c2008
_bNew Age International
_aNew Delhi
300 _axxviii; 375p.
650 _aTotal quality management
_92898
942 _cBK
999 _c4124
_d4124