| 000 | 00441nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bSUG |
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| 100 |
_aBy Sugandhi, R. K. _96122 |
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| 245 | 0 | _aCustomer relationship management | |
| 250 | _a1st | ||
| 260 |
_c2008 _bNew Age International _aNew Delhi |
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| 300 | _aix; 293p. | ||
| 650 |
_aRelationship management Case study- consumer sector Customer satisfaction _96123 |
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| 942 | _cBK | ||
| 999 |
_c4126 _d4126 |
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