| 000 | 00490nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bKNO |
||
| 100 |
_aBy Knox, Simon _96297 |
||
| 245 | 0 | _aCustomer relationship management: perspectives from the marketplace | |
| 250 | _a1st | ||
| 260 |
_c2009 _bButterworth-Heinemann _aNew Delhi |
||
| 300 | _axv; 302p. | ||
| 650 |
_aCustomer relationship management- perspectives from the marketplaceRelationship management _96298 |
||
| 942 | _cBK | ||
| 999 |
_c4268 _d4268 |
||