000 00383nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.80954
_bSRI
100 _aBy Srinivasan, R.
_9540
245 0 _aServices marketing: the Indian context
250 _a2nd
260 _c2009
_bPHI
_aNew Delhi
300 _axv; 267p.
650 _aServices marketing Marketing
_9840
942 _cBK
999 _c4351
_d4351