000 00419nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.562
_bOAK
100 _aBy Oakland, John S.
_96825
245 0 _aOakland on quality management
250 _a1st
260 _c2008
_bButterworth Heinemann
_aNew Delhi
300 _ax; 476p.
650 _aQuality management Culture management Human resource m
_96826
942 _cBK
999 _c4633
_d4633