000 00437nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a153.6
_bPAT
100 _aBy Patterson,Kerry et al.
_9563
245 0 _aCrucial conversations: tools for taking when stakes are high
250 _a1st
260 _c2002
_bTMH
_aNew Delhi
300 _axv; 240p.
650 _aCrucial conversations: tools for taking when stakes are
_97139
942 _cBK
999 _c4877
_d4877