| 000 | 00458nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a331.761381 _bNOR |
||
| 100 |
_aBy Noronha, Ernesto _97308 |
||
| 245 | 0 | _aEmployee identity in Indian call centres: the notion of professionalism | |
| 250 | _a1st | ||
| 260 |
_c2009 _bRespose Books _aNew Delhi |
||
| 300 | _axiii; 184p. | ||
| 650 |
_aService industries- India Call centre industry- India _97309 |
||
| 942 | _cBK | ||
| 999 |
_c5018 _d5018 |
||