000			00443nam a2200145Ia 4500
008			211013s9999 xx 000 0 und d
082			_a658.3125 _bPER
100			_aEdited By Lancer, Patriade _97876
245		0	_aPerformance measurement: building theory, improving practice
250			_a1st
260			_c2009 _bPHI _aNew Delhi
300			_axii; 195p.
650			_aMaking the case for performance measurement Performance _97877
942			_cBK
999			_c5419 _d5419