000 00432nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.3
_bLAS
100 _aBy Lashley, Conrad
_97990
245 0 _aEmpowerment: HR strategies for service excellence
250 _a1st
260 _c2001
_bButterworth Heinemann
_aNew Delhi
300 _aix; 300p.
650 _aEmpowerment- HR strategies for service excellence
_97991
942 _cBK
999 _c5504
_d5504