000 00466nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.812
_bBEL
100 _aBy Bell, Chip R.
_98056
245 0 _aCustomer loyalty guraranteed: create, lead, and sustain remarkable customer service
250 _a1st
260 _c2009
_bAdams Business
_aDelhi
300 _axxi; 233p.
650 _aCustomer loyalty guraranteed Leading your loyalty creators
_98057
942 _cBK
999 _c5549
_d5549