| 000 | 00477nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bGAL |
||
| 100 |
_aBy Gallagher, Richard S. _98058 |
||
| 245 | 0 | _aGreat customer connections: simple psychological techniques that guarantee exceptional service | |
| 250 | _a1st | ||
| 260 |
_c2006 _bAmacom _aNew York |
||
| 300 | _axvi; 237p. | ||
| 650 |
_aGreat customer connections- simple psychological techniq _98059 |
||
| 942 | _cBK | ||
| 999 |
_c5550 _d5550 |
||