| 000 | 00398nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.8 _bKAP |
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| 100 |
_aBy Kapoor, Ramneek _94142 |
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| 245 | 0 | _aServices marketing: concepts and practices | |
| 250 | _a1st | ||
| 260 |
_c2011 _bTata McGraw-Hill _aNew Delhi |
||
| 300 | _aix; 432p. | ||
| 650 |
_aServices marketing Marketing _9840 |
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| 942 | _cBK | ||
| 999 |
_c5621 _d5621 |
||