000 00393nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.5
_bMET
100 _aBy Metters, Richard
_98484
245 0 _aService operations management
250 _a1st
260 _c2011
_bCengage Learning
_aNew Delhi
300 _a370p.
650 _aFormulating Strategy Supply and demand
_98485
942 _cBK
999 _c5871
_d5871