000 00406nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.452
_bROM
100 _aBy Romero, Diana Bonet
_98509
245 4 _aThe business of listening: become a more effective listener
250 _a4th
260 _c2011
_bViva Book
_aNew Delhi
300 _aii,98p.
650 _aBusiness communication
_9430
942 _cBK
999 _c5886
_d5886