| 000 | 00394nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.1554 _bREI |
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| 100 |
_aBy Reichheld, Fred _99342 |
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| 245 | 4 | _aThe ultimate question | |
| 250 | _a1st | ||
| 260 |
_c2006 _bHarvard Business School Press _aBoston, Massachusetts |
||
| 300 | _axi; 211p. | ||
| 650 |
_aIncome (Revenue) _99343 |
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| 942 | _cBK | ||
| 999 |
_c6491 _d6491 |
||