| 000 | 00360nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211013s9999 xx 000 0 und d | ||
| 082 |
_a658.409 _bVIE |
||
| 100 |
_aBy Viera, Walter _910396 |
||
| 245 | 4 | _aThe winning manager | |
| 250 | _a2nd | ||
| 260 |
_c2014 _bSage _aNew Delhi |
||
| 300 | _axviii; 219p. | ||
| 650 |
_aCustomer engagement _910397 |
||
| 942 | _cBK | ||
| 999 |
_c7503 _d7503 |
||