000 00397nam a2200133Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.4038
_bBRE
100 _aby Brewster, Ernest et. al
_910764
245 0 _aIT service management: a guide for ITIL foundation exam c didates
260 _c2013
_bViva
_aNew Delhi
300 _axxiv; 212p.
650 _aTechnology management
_97180
942 _cBK
999 _c7826
_d7826