000 00367nam a2200133Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.403
_bRUD
100 _aBy Rudd, Colin
_910778
245 0 _aProblem manager: careers in IT service management
260 _c2015
_bViva
_aNew Delhi
300 _axviii; 219p.
650 _aService management
_910779
942 _cBK
999 _c7837
_d7837