000			00433nam a2200145Ia 4500
008			211013s9999 xx 000 0 und d
082			_a658.812 _bCOH
100			_aBy Cohen, Marshal _91471
245		0	_aWhy customer do what they do: who they are, why they buy, and how you can anticipate their every move
250			_a1st
260			_c2006 _bTata McGraw Hill _aNew delhi
300			_a184p.
650			_aCustomer _91472
942			_cBK
999			_c853 _d853