| 000 | 00420nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 211018s9999 xx 000 0 und d | ||
| 020 | _a9789351381457 | ||
| 082 |
_a658.812 _bSHA |
||
| 100 |
_aBy Shainesh, G. _94149 |
||
| 245 | 0 | _aCustomer relationship management | |
| 250 | _a1st | ||
| 260 |
_c2016 _bTrinity _aNew Delhi |
||
| 300 | _axii; 198p. | ||
| 650 | _aCustomer relationship management, Management | ||
| 942 | _cBB | ||
| 999 |
_c8738 _d8738 |
||