000 00433nam a2200157Ia 4500
008 211018s9999 xx 000 0 und d
020 _a9789350044544
082 _a658.812
_bBHA
100 _aBy Bhasin, Jaspreet Kaur
_99549
245 0 _aCustomer relationship management
250 _a1st
260 _c2012
_bDreamtech Press
_aNew Delhi
300 _axviii; 445p.
650 _aCustomer relationship management
_91738
942 _cBB
999 _c8795
_d8795