000 00434nam a2200145Ia 4500
008 211013s9999 xx 000 0 und d
082 _a658.4053
_bPER
100 _aBy Perlow, Leslie
_9205
245 0 _aWhen you say yes but mean no: how silencing conflicts wrecks relationships and companies and what you can do about it
250 _a1st
260 _c2003
_bCrown
_aNewyork
300 _aix; 253p.
650 _aLeadership
942 _cBK
999 _c88
_d88