000 00472nam a2200169Ia 4500
008 211206s9999 xx 000 0 und d
020 _a9780199456758
082 _a658.812
_bMUL
100 _aBy Mullick, N H
_91737
245 0 _aCustomer relationship management
250 _a1st
260 _c2016
_bOxford Uni
_aNew Delhi
300 _axiii; 360p
650 _aCustomer relationship management
_91738
650 _aCustomer relationship management
_91738
942 _cBK
999 _c8968
_d8968