000 | 00376nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 211013s9999 xx 000 0 und d | ||
082 |
_a658.8 _bBAT |
||
100 |
_aBy Bateson, John E G _91561 |
||
245 | 0 | _aServices marketing | |
250 | _a4th | ||
260 |
_c2012 _bCengage Learning _aNew Delhi |
||
300 | _axvii; 468p. | ||
650 |
_aServices marketing Marketing _9840 |
||
942 | _cBK | ||
999 |
_c913 _d913 |