By Peppers, Don
Return on customer: a revolutionary way to measure and strengthen your business - 1st - Newyork Currency Doubleday 2005 - vii; 296p.
Marketing
658.8 / PEP
Return on customer: a revolutionary way to measure and strengthen your business - 1st - Newyork Currency Doubleday 2005 - vii; 296p.
Marketing
658.8 / PEP