Edited by Gopal V. V.
CRM in banking: concepts and cases - 1st - Hyderabad ICFAI University Press 2004 - viii; 167p.
CRM in banking
332.10688 / CRM
CRM in banking: concepts and cases - 1st - Hyderabad ICFAI University Press 2004 - viii; 167p.
CRM in banking
332.10688 / CRM