Edited by Kambhammettu, S. S.
Customer experience management: concepts and applications - 1st - Hyderabad Le Magnus University Press 2005 - ix; 209p.
Customer relationship management
658.812 / CUS
Customer experience management: concepts and applications - 1st - Hyderabad Le Magnus University Press 2005 - ix; 209p.
Customer relationship management
658.812 / CUS