Edited by Sheth, Jagdish N
Customer relationship management: emerging concepts, tools and applications - 1st - New Delhi Tata McGraw Hill 2007 - xv; 544p.
Customer relationship management
658.812 / CUS
Customer relationship management: emerging concepts, tools and applications - 1st - New Delhi Tata McGraw Hill 2007 - xv; 544p.
Customer relationship management
658.812 / CUS