By Kerber, Ronald l
Strategic product creation: deliver customer satisfaction from every level of your company - 1st - New Delhi Tata McGraw Hill 2007 - xviii; 318p.
Leadership Customer services
658.575 / KER
Strategic product creation: deliver customer satisfaction from every level of your company - 1st - New Delhi Tata McGraw Hill 2007 - xviii; 318p.
Leadership Customer services
658.575 / KER