By Buttle, Francis
Customer relationship management: concepts and technologies - 2nd - New Delhi Butterworth-Heinemann 2009 - xxi; 500p.
Customer relationship management- concepts and technology
658.812 / BUT
Customer relationship management: concepts and technologies - 2nd - New Delhi Butterworth-Heinemann 2009 - xxi; 500p.
Customer relationship management- concepts and technology
658.812 / BUT