By Horrell ED
The kindness revolution: the company-wide culture shift that inspires phenomenal customer service - 1st - New Delhi PHI 2008 - xxvi; 198p.
Customer service Consumer behavior
658.812 / HOR
The kindness revolution: the company-wide culture shift that inspires phenomenal customer service - 1st - New Delhi PHI 2008 - xxvi; 198p.
Customer service Consumer behavior
658.812 / HOR