By Jeston, John
Business process management: practical guidelines to successful implementations - 2nd - New Delhi Elsevier 2009 - xxix; 469p.
Management Business process management
658.4063 / JES
Business process management: practical guidelines to successful implementations - 2nd - New Delhi Elsevier 2009 - xxix; 469p.
Management Business process management
658.4063 / JES