By Newell, Frederick
Why CRM doesn't Work: how to win by letting customers manage the relationship - 1st - New Delhi Kogan Page 2008 - xvii; 263p.
Customer relationship management
658.812 / NEW
Why CRM doesn't Work: how to win by letting customers manage the relationship - 1st - New Delhi Kogan Page 2008 - xvii; 263p.
Customer relationship management
658.812 / NEW