By Gummesson, Evert
Total relationship marketing - 3rd - New Delhi Butterworth-Heinemann 2011 - xiv; 376p.
Relationship marketing Customer relationship management
658.812 / GUM
Total relationship marketing - 3rd - New Delhi Butterworth-Heinemann 2011 - xiv; 376p.
Relationship marketing Customer relationship management
658.812 / GUM