By Zeithaml, Valarie A.
Services marketing: integrating customer focus across the firm - 3rd - New Delhi Tata McGraw-Hill 2006 - xx; 668p.
Services marketing Marketing
658.8 / ZEI
Services marketing: integrating customer focus across the firm - 3rd - New Delhi Tata McGraw-Hill 2006 - xx; 668p.
Services marketing Marketing
658.8 / ZEI