Why should anyone buy from you?: earn customer trust to drive business success (Record no. 9826)

000 -LEADER
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008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 211206s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780273745518
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.85
Item number BAS
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name By Basini, Justin
9 (RLIN) 3070
245 #0 - TITLE STATEMENT
Title Why should anyone buy from you?: earn customer trust to drive business success
250 ## - EDITION STATEMENT
Edition statement 1st
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2011
Name of publisher, distributor, etc. Financial Times/Prentice Hall Pearson
Place of publication, distribution, etc. Harlow, England ; New York
300 ## - PHYSICAL DESCRIPTION
Extent xxvi, 191p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Selling. Customer relations. Trust.
9 (RLIN) 3071
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Selling. Customer relations. Trust.
9 (RLIN) 3071
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type General Books

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