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1.
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Service marketing: Text and cases

by By Nargundkar, Rajendra.

Edition: 3rdMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi McGraw Hill 2011Availability: Items available for loan: Call number: 658.8 NAR (2).

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2.
Service marketing

by By Zeithaml, Valarie A.

Edition: 6thMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi McGraw Hill 2013Availability: Items available for loan: Call number: 658.8 ZEI (8).

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